Welcome to Sultry Curve, where luxury meets comfort in every stitch. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our exquisite lingerie and beachwear collections. By accessing www.sultrycurve.com, you agree to these terms in their entirety.

1. Our Commitment to You

At Sultry Curve, we’re dedicated to providing premium intimate apparel with service as flawless as our designs. These terms are designed to protect both parties while ensuring a seamless shopping experience.

2. Website Use & Intellectual Property

2.1 Proper Use

Our website is intended for personal, non-commercial use by customers aged 18+. You agree not to:

  • Use automated systems to extract data
  • Reproduce our product images or descriptions without permission
  • Attempt to compromise our website security

2.2 Content Ownership

All visual and written content on Sultry Curve is our exclusive property, protected by international copyright laws. Our distinctive designs, photography, and brand identity represent years of craftsmanship—please respect this intellectual property.

3. Product Information & Sizing

3.1 Product Representation

We meticulously photograph and describe our:

  • Lingerie (bras, bralettes, knickers, chemises)
  • Beachwear (bikinis, coverups, dresses)
  • Specialty items (maternity bras, multiway styles)

While we strive for accuracy, slight variations in color may occur due to monitor settings. Please refer to our detailed sizing charts for guidance.

3.2 Hygiene Considerations

For health and safety reasons, certain intimate items cannot be returned unless defective:

  • All bras and bralettes (padded, non-padded, non-wired)
  • Brazilian knickers and high leg briefs
  • Hosiery products

4. Ordering & Payment

4.1 Order Process

When you place an order:

  1. You’ll receive an order confirmation email
  2. We process within 1-2 business days (excluding weekends/holidays)
  3. A shipping notification with tracking follows

4.2 Accepted Payment Methods

We securely accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing & Currency

All prices are in USD. While we occasionally offer promotions, we reserve the right to adjust prices and correct errors.

5. Shipping & Delivery

5.1 Shipping Options

Method Cost Carrier Delivery Time Features
Standard $12.95 DHL/FedEx 10-15 business days Tracked & insured
Free Shipping Orders >$50 EMS 15-25 business days Basic tracking

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Customs fees may apply depending on your location.

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for eligible items:

  • Must be unworn, unwashed with tags attached
  • Original packaging required
  • Beachwear must show no signs of sand/saltwater exposure

6.2 Return Process

  1. Email [email protected] with order details
  2. We’ll provide return instructions within 24 business hours
  3. Ship using provided labels (US) or to our Florida address

6.3 Refund Details

  • Processed within 5 business days of receipt
  • Original shipping costs non-refundable
  • Issued to original payment method

7. Customer Responsibilities

To ensure smooth transactions:

  • Provide accurate shipping/billing information
  • Inspect deliveries promptly
  • Contact us immediately about damaged/incorrect items
  • Understand that final sale items cannot be returned

8. Liability Limitations

Sultry Curve shall not be liable for:

  • Delays due to customs processing or carrier issues
  • Incorrect sizing choices made by customers
  • Minor variations in product color or texture
  • Consequential damages from product use

9. Policy Updates

We may update these terms periodically. Continued use of our site constitutes acceptance of any changes. The current version always appears on this page.

10. Contact Us

For questions about these Terms:

Sultry Curve Customer Care
415 Lullwater Dr, Panama City Beach, FL 32413
Email: [email protected]